AZ Super Show – Privacy Policy

Last Updated: 01/01/25

This Privacy Policy describes how AZ Super Show (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you use our website, purchase tickets, attend our events, or participate in our SMS/text messaging programs (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide

  • Name

  • Email address

  • Mobile phone number

  • Billing and payment details

  • Shipping address (if applicable)

  • Account login information

  • Event registration details

  • SMS opt-in confirmations

  • Messages you send to us through customer support channels

1.2 Automatically Collected Information

When you use our website or Services, we may automatically collect:

  • IP address

  • Device information

  • Browser type and version

  • Pages viewed

  • Time spent on pages

  • Referring URLs

  • Cookies and similar tracking technologies

1.3 SMS/Text Messaging Information

For our SMS program, we may collect:

  • Mobile number

  • Message logs (time stamps, delivery status)

  • Opt-in/opt-out status

  • User interaction data (e.g., whether messages were opened)

We do not access or store message content unrelated to our program.


2. How We Use Your Information

We use your information to:

  • Provide and operate our website and event-related services

  • Process ticket purchases and transactions

  • Communicate event updates or reminders

  • Provide customer support

  • Send promotional emails or SMS messages (with consent)

  • Improve our website performance and user experience

  • Prevent fraud and maintain security

  • Comply with legal requirements


3. SMS/Text Messaging Privacy Disclosure

The following applies to users who opt into our SMS program.

3.1 How We Use SMS Data

Your mobile number and SMS interaction data may be used to:

  • Send promotional offers

  • Deliver event notifications and reminders

  • Send transactional alerts (order confirmations, event changes, etc.)

  • Provide customer support replies

  • Monitor message delivery and performance

3.2 Consent & Opt-In

You will not receive SMS messages unless you explicitly opt in, such as by:

  • Checking a consent box

  • Entering your phone number into an SMS sign-up form

  • Submitting a keyword (e.g., “JOIN”)

  • Opting in during checkout

Submitting your number alone does not constitute opt-in.

3.3 Opt-Out

You can opt out at any time by replying:

STOP

A confirmation message will be sent.
For assistance, reply:

HELP

3.4 Data Sharing for SMS

We may share SMS-related data with:

  • Our SMS platform provider

  • Carriers or routing partners

These parties use your data only to operate the SMS service.
We do not sell or rent SMS subscriber information to third parties.

3.5 Message Frequency & Rates

Message frequency varies.
Standard message and data rates may apply depending on your wireless plan.


4. How We Share Information

We may share your information with:

  • Service providers (payment processors, SMS platforms, email service providers, website hosting companies)

  • Event partners or vendors when necessary for event operations

  • Regulatory or legal authorities when required for compliance

  • Business transfers, such as in merger or acquisition scenarios

We do not sell personal information, including SMS data.


5. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Analyze site performance

  • Personalize content

  • Improve user experience

  • Track advertising performance

You can control or disable cookies through your browser settings, though some features may not work properly.


6. Data Security

We use administrative, technical, and physical safeguards to protect your information.
However, no system is 100% secure.
You use the Services at your own risk.


7. Data Retention

We retain your information only as long as necessary for:

  • Providing Services

  • Legal or accounting obligations

  • SMS program compliance (opt-in/opt-out records)

We may retain anonymized data indefinitely.


8. Children’s Privacy

Our Services are not intended for individuals under 13.
We do not knowingly collect personal information from children.
If you believe a child has provided information, contact us for removal.


9. Your Choices & Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications (email or SMS)

  • Disable cookies

  • Withdraw consent

To make a request, contact us at [email protected].


10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Services constitutes acceptance of the revised policy.


11. Contact Information

If you have questions regarding this Privacy Policy or how we handle your information, contact:

AZ Super Show
Email: [email protected]